FAQ
Accounts
What is included in the free trial?
The free trial gives you 14 days of access to whichever plan you select when you sign up — no credit card required. You can switch plan tiers or upgrade at any time during or after the trial.
What plan is right for me?
The feature lists on our Pricing page will give you an idea of what you can do with our plans. You can also take a look at our Use Cases for examples of how Podbite can help with your specific scenario. If in doubt, start a free trial of our Automate plan and give the full range of our features a whirl. You can switch plan tiers at any time.
How do I upgrade/downgrade my plan?
You can upgrade or downgrade your plan via Manage account in the user menu, then the Billing tab.
How do I cancel my plan?
You can cancel your plan via Manage account in the user menu, then the Billing tab.
What happens when I cancel my plan?
When you cancel your plan your Podbite account and content remain intact until the end of your current billing period.
After your billing period ends, your profile and playlists will no longer be publicly visible. Your individual bites and any embeds or links to them will continue to work.
You can reactivate your account at any time — your profile and playlists will be restored immediately.
What happens when I delete my account?
When you delete your account your subscription will be cancelled and your profile, playlists, and personal data will be permanently deleted.
Your bites will remain on Podbite as part of the podcast episodes they were clipped from, but will no longer be associated with your account or username.
Any embeds or links to your bites on other sites will continue to work, but will no longer show your profile information.
What happens if payment fails?
You will be notified via email, and payment will be attempted again over the following 15 days. If payment could not be completed in that time, the plan will be cancelled.
API
Where do I find my API key?
You can find your API key via Manage account in the user menu, then the Developers tab.
How do I know how much of my monthly API quota I have used?
You can find your API usage for the current period via Manage account in the user menu, then the Developers tab.
What counts against my monthly API allowance?
Each bite or playlist created via the API counts as one creation against your monthly allowance. Automate plans include 500 bite or playlist creations per calendar month.
What happens if I run out of API quota?
Your monthly allowance resets at the start of each calendar month. If you consistently need more, get in touch and we can work something out.