FAQ

Accounts

What is included the free trial?

The free trial gives you 14-days of access to the Automate Plus plan so that you can try out all our features including a public profile, embeddable bites and playlists, and API access.

You do not need to provide a credit card and can switch plan tiers or upgrade to a paid plan at any time.

What plan is right for me?

The feature lists on our Pricing page will give you an idea of what you can do with our plans. You can also take a look at our Use Cases for examples of how Podbite can help with your specific scenario. If in doubt, start a free trial of our Automate or Automate Plus plan and give the full range of our features a whirl. You can switch plan tiers at any time.

How do I upgrade/downgrade my plan?

You can upgrade or downgrade your plan via the Manage Subscription button in the user menu.

How do I cancel my plan?

You can cancel your plan via the Manage Subscription button in the user menu, or by deleting your account via the Account page in the user menu.

What happens when I cancel my plan?

When you cancel your plan, your Podbite account and content will remain, but your profile and any bites or playlists you have curated will not be publicly visible.

If you have embedded or linked any bites or playlists on other sites, these will return a Not Found error.

Your content will be publicly visible again if you upgrade to a paid plan using the Upgrade button in the user menu.

What happens when I delete my account?

When you delete your account, your subscription will be cancelled and your Podbite account and curated content will be deleted.

If you have embedded or linked any bites or playlists on other sites, these will return a Not Found error.

What happens if payment fails?

You will be notified via email, and payment will be attempted again over the following 15 days. If payment could not be completed in that time, the plan will be cancelled.

API

Where do I find my API key?

You can find your API key on the Developers page under the user menu.

How do I know how much API credit I have used?

You can find your API usage for the current period on the Developers page under the user menu.

What API requests count against my credit allocation?

Each GET, POST, PUT, and DELETE request for bite and playlist endpoints count as one API credit.

You can find out more about the endpoints available in our API Reference.

What happens if run out of API credit?

API credits reset at the start of each billing period. If you are on the Automate plan, you can upgrade to the Automate Plus plan if you need more allocation. If you are already on the Automate Plus plan, contact us and we can work something out.